We accept returns on eligible physical products purchased directly from Compass & Kite within 14 days of delivery, even if you've simply changed your mind.

Items must be returned in their original condition. Apparel must be unworn and unwashed; mugs must be unused and returned safely in their original condition; and art prints must be unused and unframed.

Personalized products and digital downloads are not eligible for change-of-mind returns, except where required by law.

Please email us at compassandkite@gmail.com before mailing anything back so we can confirm the return and provide the correct instructions.

For standard returns such as a change of mind or choosing the wrong size or color, the buyer is responsible for return shipping.

Once your return is received and approved, we'll refund the eligible merchandise price to your original payment method. Original shipping charges are nonrefundable for change-of-mind returns, except where required by law.

Please contact us at compassandkite@gmail.com within 14 days of delivery to request a return.

Include your order number and the item you'd like to return.

We'll review your request and, if your item is eligible, provide return instructions and the appropriate shipping address.

Please don't send items back without contacting us first, as returns sent without prior authorization may not be processed.

No problem! If your T-shirt doesn't fit quite right or you've changed your mind, you can request a return within 14 days of delivery, provided the item is unworn, unwashed, and in its original condition. You'll just need to cover the return shipping.

Because our products are made to order, we strongly recommend checking the size guide and your selected color, size, and shipping address before placing your order.

If you need help with a return or a different size, contact us before sending anything back and we'll walk you through the next step.

Because every T-shirt is made to order, we don't currently offer direct exchanges. However, you can return an eligible, unworn item within 14 days of delivery and place a new order for your preferred size or color. Standard return shipping costs apply.

Once we've received and inspected your return, we'll let you know when your refund has been approved and processed.

Your bank or card provider may take additional time to post the refund to your account.

Please email us at compassandkite@gmail.com within 30 days of delivery and include your order number, a short description of the problem, and clear photos showing the issue.

If we made a mistake or your item arrived damaged or defective, we'll work with our production partner to make it right with an appropriate replacement or refund.

In most cases, you won't need to return a damaged or defective item. We'll let you know if anything else is needed to resolve the issue.

Contact us as quickly as possible.

Because products can move into production soon after an order is placed, we can't guarantee cancellations or changes once fulfillment has begun. If production has not started yet, we may still be able to help.

Please double-check your size, color, product, and shipping information before completing checkout.

Email us immediately at compassandkite@gmail.com if you notice an error.

We may be able to update the address before your package ships, but we can't guarantee address changes once an order has entered fulfillment, and an address generally cannot be changed after the package has shipped.

If an order has to be reshipped because an incorrect or incomplete address was entered at checkout, additional shipping charges may apply.